Questions about Payment
What methods can I pay by?
Credit Card, Direct Deposit (Bpay), Finance options via Latitude and Zip.
Is my credit card secure online?
We use an industry standard platform to transact all credit card payments via Westpac. It is a highly secure system and all details submitted are encrypted. We do not store any credit card information.
My credit card doesn’t work online what’s wrong?
Our credit card portal uses a technology called 3D Secure 2 to stop credit card fraud unfortunately not all banks subscribe to this service and some cards may be declined. If this happens you can continue your order by choosing to have your invoice sent to you and we’ll process it from there.
What is "Lay-by $100 deposit"?
If you choose this option, we will reserve the stock for your order. This gives your the flexibility to pay it off over time. Please note: your device will not ship until you have paid the balance in full.
As your school has elected a delivery date, we recommend you have you balance paid off in full by 30-Dec-2024
to ensure your order can be fully processed in time. If payment is received after this date, best endevours will be taken to have your deviced shipped as quickly as possible.
Can I split my payments?
You can make as many payments as you like. We won’t ship your order until it’s fully paid.
What is "Buy with Finance"?
We have Finance options supplied by both Latitude and Zip. They allow you to spread out your repayments over time and receive your device upfront. Please read terms and conditions carefully as these are finance products and fees and penalties apply. Not all portals may carry finance offerings.
When do finance payments start?
Payments start shortly after when the device leaves our warehouse.
